3CX

3CX Phone System for Windows

    3CX Phone System for Windows
    3CX Phone System for Windows
    3CX Phone System for Windows
  • No need for extensive telecom knowledge or training
  • Open Standards – Vendor independent
  • Central Control from the 3CX Management Console
  • Choose from popular IP Phones, VoIP Gateways, SIP TrunksTake your
  • Take your extension everywhere you go
  • All calls are free of charge – slash your mobile phone bills
  • Increase productivity – work from anywhere
  • One number – Don’t give out your personal mobile number
  • Save on call costs by lowering mobile & customer service number bills
  • Easily add and remove extensions – no per user license
  • Know who’s calling with CRM integration -increase customer satisfaction
  • Leverage existing hardware, wiring and low cost open standard hardware

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3CX Phone System Pro Edition

    3CX Phone System Pro Edition
  • Allow your customers to hang up and keep their position in the queue – they are automatically called back when its their turn.
  • Monitor the status of queues by seeing how many callers are in the queue.
  • Log staff in and out of queues.
  • Review the time your staff logged in and out of queues.
  • Easily see the number of answered and unanswered calls.
  • Review the average and longest waiting time your customers we’re in a queue.
  • Wallboard – Display real-time queue and call statistics directly on a monitor.
  • Additional queue strategies: Round Robin, Longest Waiting, Least Talk Time, Fewest Answered, Hunt by Threes – Random, Hunt by Threes – Prioritised
  • Get instantly notified when callers have been in a queue beyond the set SLA time.
  • Meet your customer service requirements by viewing all call events.
  • Screen calls by listening in without your employee or customer knowing about it with the Listen In feature.
  • Relate important information to your employee whilst they’re in a call with a customer with the Listen In & Whisper feature.
  • Assist both your employee and customer by joining a call with the Barge In feature.

3CX Phone for Windows

    3CX Phone for Windows
  • Use your work number rather than your personal mobile number.
  • Make free inter-office calls from wherever you are to save costs.
  • Easily configurable remotely via Email, no hassle setup.
  • CTI mode that allows you to remotely control your desk-phone.
  • Seamless out of office or in office detection.
  • Integrated 3CX Tunnel bypasses remote firewall or provider issues.
  • Transfer and hold calls.
  • Manage your own Forwarding Rules.
  • Ability to see presence of colleagues, integrated presence search and interaction.
  • View call history and call back.
  • Company/personal phone book with integrated search.
  • Easily setup conference calls, and manage them.
  • Manage voice mail.

3CX Phone for Android

    3CX Phone for Android
  • Use your work number rather than your personal mobile number.
  • Make free inter-office calls from wherever you are to save costs.
  • Easily configurable remotely via Email, no hassle setup.
  • Seamless out of office or in office detection.
  • Integrated 3CX Tunnel bypasses remote firewall or provider issues.
  • Transfer and hold calls.
  • Manage your own Forwarding Rules.
  • Intergrated chat, message other users of 3CXPhone for free.
  • Ability to see presence of colleagues, integrated presence search and interaction.
  • View call history and call back.
  • Company/personal phone book with intergrated search.
  • Easily setup conference calls, and manage them.
  • Manage voice mail.

3CX Phone for iPhone

    3CX Phone for iPhone
  • Make and receive calls from your extension via 3CX Phone System 12.
  • Use your work number rather than your personal mobile number.
  • Make free inter-office calls from wherever you are to save costs.
  • Easily configurable remotely via Email, no hassle setup.
  • Seamless out of office or in office detection.
  • Manage your own Forwarding Rules.
  • Intergrated chat, message other users of 3CXPhone for free.
  • Transfer and hold calls.
  • Easily change your status to In or Out of the Office.
  • Provision extension details via email.
  • Ability to see presence of colleagues.
  • View call history.
  • Company/personal phone book with intergrated search.
  • Easily setup conference calls and manage them.
  • Manage voice mail.
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